Effective Date: 15/05/2023

This Privacy Policy describes how we collect, use, store, and disclose personal information when you use our mobile application (Sangeetha Jewellery). It applies to the data collected through the App and any related services provided by us. By using the App, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information:

We may collect the following personal information when you use our App:

- Name: We may collect your name to personalize your user experience.
- Phone Number: We collect your telephone number to able to send you sms notifications and able to manage the accounts connected with your telephone number.
- Email Address: We may collect your email address to communicate with you, provide updates, and send promotional offers if you opt-in.

1.2 Payment Information:

If you make purchases through our App, we may collect payment information, including:

- Payment Method: We may collect information about the payment method you used, such as credit card details to make the subsequent purchases, The card information are stored with the payment processor and we'll only store the reference of the added payment method.
- Payment History: We may collect information about your transaction history, including purchase details, order history, and payment records to provide you the transaction history.

1.3 Non-Personal Information:

We may collect non-personal information about your device and usage patterns, including:

- Device Information: We may collect information about your mobile device unique device identifiers to send you notifications.
- Contact List: We request access to your contacts if you are wish to invite any of your contacts to use the application and sms are sent only for the selected contacts through our servers. We do not store the contact lists in our servers and the details are removed once the invitations are sent.

2. How We Use Your Information

2.1 Personal Information:

We use your personal information for the following purposes:

- To provide and maintain the App’s functionality.
- To personalize and improve your user experience.
- To respond to your inquiries, requests, or customer support needs.
- To send you important notifications and updates regarding the App or your account.
- To process transactions, including facilitating payments, order fulfillment, and delivery of the requested products or services.
- To communicate with you about promotions, offers, and new features (with your consent, where required by applicable law).

2.2 Payment Information:

We use your payment information for the sole purpose of processing your transactions and providing the requested products or services. We do not store your complete payment card details on our servers. All payment transactions are encrypted and securely processed by reputable third-party payment processors.

2.3 Non-Personal Information:

We may use non-personal information for the following purposes:

- To monitor and analyze trends, usage, and activities in connection with the App.
- To improve our services, develop new features, and enhance the overall user experience.

3. Data Sharing and Disclosure

3.1 Service Providers:

We may engage trusted third-party service providers to perform various services on our behalf, such as hosting and payment processing. These service providers will have access to your personal information only to the extent necessary to perform their functions and are obligated to maintain the confidentiality and security of your data.

3.2 Legal Requirements:

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., law enforcement agencies, courts, regulatory bodies).

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of our business or assets, your personal information may be transferred as part of the transaction. We will notify you via email or prominent notice within the App of any such change in ownership or control of your personal information.

4. Data Retention

We will retain your personal information for as long as necessary to
fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Payment history data may be retained for a longer period as required for accounting, legal, or legitimate business purposes.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We implement industry-standard security measures and maintain strict internal controls to ensure the confidentiality and integrity of your data.

6. Your Choices and Rights

You may exercise certain rights regarding your personal information, such as accessing, correcting, or deleting the data we hold about you. You may also have the right to withdraw your consent or object to certain processing activities. If you wish to exercise any of these rights or have any questions about our data practices, please contact us using the contact information provided at the end of this Privacy Policy.

7. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised Privacy Policy within the App. We encourage you to review this Privacy Policy periodically for any updates.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at contact@sangeethajewellery.app or by post to the following address: